Privacy & Security Policy

Your privacy and trust are very important to us. We recognize that you may be concerned about our collection, use, and disclosure of the personally identifiable information ("Personal Information") that we collect when you use the Website and the services offered by us. This Privacy Policy describes the information that we collect from you, how we collect this information, and what we do with it after we collect it. By using the Website, you are accepting the practices described in this Privacy Policy. By using the Website, you also give consent to the use of Your Personal Information by loanprime in accordance with the terms set out in this Privacy Policy. If you have any questions or comments regarding this Privacy Policy, please contact us at Support@loanprime.in.

What do we collect from you?

Sensitive Personal Data / Information: We collect Sensitive Personal Data / Information that you provide to us, such as your name, mailing address, phone number, email address, credit card number, pan number, tan number, income tax returns, bank account number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and financial information.

In addition, we may ask you for additional personal/financials details if needed to fully assess your application.

How do we collect this information?

During Registration / Provided by you: We collect Sensitive / Personal information about you from your application forms. For example when you request for a loan, we may collect your name, mailing address, telephone number, credit card number, pan number, tan number, income tax returns, bank account number, passport details, driving license details, personal statements, reasons for seeking finance, income sources and email address.

Interactions with our team:

• Data is also gathered from your interactions with our representatives
• When you talk to our customer service, we may record your conversation for training purposes

From Regulated agencies:

• Information about your transactions are also collected
• Information about your loan balances are collected
• We also collect information about your credit history from credit bureaus

Web Technologies: We collect information about your computer, your IP address, operating system and browser type.

How do we use your information?

We use this Information primarily to provide you the best uninterrupted services. Your Personal Information shall also be shared with the other members of this website. Upon acceptance of these terms and conditions, you hereby grant an unequivocal and absolute consent to share your personal information (but not your Sensitive Personal Data / Information) with third parties (see the section on “What is shared with third parties”). We would further share your personal information with marketing agencies and other businesses if we in our sole discretion understand that your information may be used to market the Website or a product or service. We may also make public, your personal information in relation to any testimonials and feedback that you may provide us with, and you hereby grant us the right to make such testimonials and feedback public on any public platform that we may chose. The term Personal Information shall include your name, address, e-mail id and mobile phone number, but it shall not include any data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.”

What is shared with Third Parties?

• Disclosure to Third Party Service Providers and Online Partners: We may contract with various third parties who help us provide, maintain and improve the services we provide. For example, we use a third party to process payments made to us. In no circumstances, our team shall disclose data in relation to your financial status, income statements, earnings, source of earnings, personal identification numbers, passwords, code numbers, bank account numbers, credit card numbers, expiry dates relationship numbers, CVV numbers, encryptions, cookies and other such electronic details.
• Internet Advertising: We may use third party service providers to serve ads on our behalf across the Internet and sometimes on the Website. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a web beacon, which is industry standard technology used by most major websites.
• Disclosure to Credit Rating Agencies & Reserve Bank of India: To make an improvement in its business loanprime may share the personal information of a user with Credit Rating Agencies and the information shall be shared with Credit Rating Agencies in the event, Reserve Bank of India issues guidelines or direction in this regard.

Do we use Cookies?

Like most websites, we may use cookies for security and to personalize your web browsing experience at our website/app.

How do we protect your information?

All the information we gather about you are stored on our secure server. All Third-Party connections (for example - payment transactions) will be encrypted using SSL technology.

By providing loanprime with your Personal Information you acknowledge and agree that we may store your Personal Information and transfer it to and from our servers. We endeavor to protect all Personal Information collected through the Website in a safe, confidential and secure manner.

What about any Exceptions?

If we choose to disclose your Personal Information to a third party in a manner that is not set forth in this Privacy Policy you will be notified so that you can make an informed choice about sharing your Personal Information with that third party.